IT Management Service

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Let Us Guide Your Business!

Many IT companies offer “Support Plans” or “Managed Services” to manage your computers and servers, but we don’t stop there.  Small Business IT support is no longer just about maintaining computers and servers.  It’s about understanding how numerous platforms, both local and in the cloud, all work together to help a business accomplish it’s goals.  IT is so closely intertwined with business operations that we implement cutting-edge solutions to help our customers grow!

What’s In It For Your Company:

  • Peace of mind in knowing you can focus on your business while we focus on managing and monitoring your IT infrastructure.
  • Increased Employee Efficiency
    • Fast Computers, Fast Workers
      • Fast response time from our personable Help Desk staff
    • Block Productivity Killers Like Facebook
  • Expert IT Guidance
    • If the in-house person handling your IT “knows enough to be dangerous,” you are playing with fire!
  • Minimize down-time in the event of system failures with our cutting-edge backup solutions
  • After working with us, we feel that every customer recognizes they can trust us and they know we always do what is best for their business, not our bottom line.

IT Management Features (Tech Specs):

  • Unlimited Remote Support (Help Desk)
  • Quarterly IT Consultations
  • Proactive Monitoring
  • Online Backup
    • Datto Virtualization Service and Support for Servers
    • Cloud Backup for Desktops and Laptops
      • Bare Metal Restore Functionality
  • Professional Grade Anti-Virus (never worry about renewing again!)
  • Web Filtering
  • Office 365 Service and Support
  • Mobile Device Management
  • VoIP Support
  • Windows Update Management
  • Network Monitoring
  • Wireless Access Point Monitoring
  • Event Log Monitoring
  • Assistance with Internet Providers
  • Reduced Emergency Service Rate
  • 24/7 Access to Support
  • Onsite Service and Support
  • IT Documentation
  • IT Asset Management (Software and Hardware)
  • Maintenance of Disaster Recovery and Business Continuity Plan
  • Ticket Reporting
  • Routine Maintenance on Computer Equipment
  • Net 30 Terms (if approved)
  • Synology Device Management

We Also Offer:

  • Cyber Security Training (End User Education)
  • Disaster Recovery and Business Continuity Planning

Call us at (410) 861-6278 to speak to one of our IT consultants!

Or Click Here to Contact Us via Web Form