IT Management Service

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Many IT companies offer “Support Plans” or “Managed Services” but we don’t stop there.  Small Business IT support is no longer just about maintaining computers and servers.  It’s about understanding how numerous platforms, both local and in the cloud, all work together.  IT is also so closely intertwined with business operations that we implement solutions to help our customers grow!

What’s In It For Your Business:

  • Increased Employee Efficiency
    • Fast Computers, Fast Workers
    • Block Productivity Killers Like Facebook
  • Expert IT Guidance
    • If the in-house person handling your IT “knows enough to be dangerous,” you are playing with fire!
  • Prevent Vital Data Loss
  • Never Have to Renew An Anti-Virus Again

IT Management Features (Tech Specs):

  • Unlimited Remote Support (Help Desk)
  • Quarterly IT Consultations
  • Proactive Monitoring
  • Online Backup
    • Datto Virtualization Service and Support for Servers
    • Cloud Backup for Desktops and Laptops
      • Bare Metal Restore Functionality
  • Professional Grade Anti-Virus
  • Web Filtering
  • Office 365 Service, Support and Backup
  • Mobile Device Management
  • VoIP Support (Cytracom)
  • Windows Update Management
  • Network Monitoring
  • Wireless Access Point Monitoring
  • Event Log Monitoring
  • Assistance with Internet Providers
  • Reduced Emergency Service Rate
  • 24/7 Access to Support
  • Onsite Service and Support
  • IT Documentation
  • IT Asset Management (Software and Hardware)
  • Maintenance of Disaster Recovery and Business Continuity Plan
  • Ticket Reporting
  • Routine Maintenance on Computer Equipment
  • Net 30 Terms (if approved)
  • Synology Device Management

We Also Offer:

  • Cyber Security Training (End User Education)
  • Disaster Recovery and Business Continuity Planning

Call us at (410) 861-6278 to speak to one of our IT consultants!

Or Click Here to Contact Us via Web Form